Privacy Policy
How Creative Ventures Buffalo collects, uses, and protects your information.
Last updated: October 20, 2026
Creative Ventures Buffalo ("Creative Ventures Buffalo," "we," "us," or "our") is a property management company based in Buffalo, New York, operated by NY Creative Ventures LLC. This Privacy Policy explains what information we collect through creativeventuresbuffalo.com (the "Site") and through our property management services, how we use it, and the choices you have.
Information we collect
- Contact information you give us through forms, calls, texts, or email: your name, phone number, email address, and the contents of your message.
- Service information needed to manage a property or process an application: property addresses, tenancy and lease details, maintenance requests, work orders, and application information you provide.
- Text messaging data: your mobile number, your opt-in consent, and records of messages sent and received.
- Basic technical data when you browse the Site, such as pages visited and general device information.
How we use information
- To respond to inquiries and provide property management services.
- To coordinate tenancies, applications, maintenance, and work orders.
- To send text message updates you have opted in to receive, such as rent reminders, maintenance updates, and scheduling.
- To meet legal, accounting, and record-keeping obligations.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We send text messages only to people who have opted in, such as tenants, rental applicants, and contractors. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out and HELP for help. See our Text Messaging page and Terms of Service for full program terms.
How we share information
We do not sell your personal information. We share information only as needed to run our business, for example:
- With contractors and vendors performing work you requested or that your tenancy requires.
- With service providers that help us operate, such as our messaging and form-processing providers, under obligations to protect your data.
- With housing agencies or voucher programs when required to administer your lease, at your direction.
- When required by law, court order, or to protect rights, safety, and property.
Data retention and security
We keep information only as long as needed for the purposes above and for legal record-keeping. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is perfectly secure, but we work to protect your information and limit access to people who need it.
Your choices
- Opt out of text messages at any time by replying STOP.
- Ask us to access, correct, or delete your personal information by contacting us below, subject to legal record-keeping requirements.
Children
The Site and our services are not directed at children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the current version, and material changes will be posted on this page.
Contact us
Creative Ventures Buffalo, Buffalo, New York.
Phone or text: (786) 579-9640
Email: info@creativeventuresbuffalo.com
Or use our contact form.