Text message updates

We use text messaging to keep tenants, rental applicants, and contractors informed. This page explains exactly what we send, how to opt in, and how to stop.

What we text about

Creative Ventures Buffalo sends text messages only to people who have opted in: current tenants, rental applicants, and contractors or vendors we work with. We do not send marketing or promotional text blasts.

  • Tenants: rent due reminders, maintenance scheduling and status updates, lease and renewal information, and responses to your questions.
  • Rental applicants: application status, viewing confirmations, and document requests related to your application.
  • Contractors and vendors: work orders, scheduling, access instructions, and job status updates.

How you opt in

You opt in by checking the text message consent box on our contact form, or by signing the text consent section of your rental application, lease paperwork, or contractor onboarding form. Consent is always optional and is never a condition of renting or working with us.

Message frequency and cost

Message frequency varies based on your tenancy, application, or active work orders. Message and data rates may apply. Contact your wireless carrier for details about your plan.

How to opt out

Reply STOP to any message at any time. You will receive one confirmation message and no further texts unless you opt back in. You can also ask us to remove you by calling (786) 579-9640.

How to get help

Reply HELP to any message, or contact us at (786) 579-9640 through our contact page, or email info@creativeventuresbuffalo.com.

Sample messages

"Creative Ventures Buffalo: Reminder, your rent of $1,200 is due in 3 days. Reply STOP to opt out."

"Creative Ventures Buffalo: Maintenance update, your repair is scheduled for Tue 10 AM-12 PM. Reply HELP for help or STOP to opt out."

"Creative Ventures Buffalo: New work order assigned, sink repair at your property. Reply with questions. STOP to opt out."

Your privacy

Mobile numbers and text messaging opt-in data are never shared with or sold to third parties for marketing purposes. See our Privacy Policy and Terms of Service for full details. Carriers are not liable for delayed or undelivered messages.

Questions about a text you received?

Call or text us and we'll confirm whether it came from us.